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Delivery & Customer Service Information

We use Royal Mail for our UK mainland deliveries. For EU and Outside Europe delivery, we use Royal Mail Airmail. Please note the delivery times and 

UK : 1-2 Days

Under 1KG - FREE
1KG - 2KG - £1.99
2KG and over - £2.99 

EU : 3-5 Days [ £1.99 ] 

Under 1KG - £2.99
1KG - 2KG - £7.99
2KG and over - £9.99 

Rest of World : 7 - 10 Days

Under 1KG - £4.99
1KG - 2KG - £12.99
2KG and over - £14.99 

Customer Returns

If you're unhappy with your product, you can return it to us to the address below for a full refund or exchange. You must include the original invoice or order number with your return in order for us to process it, along with your instruction (i.e. refund or exchange).

Please email first : support@dussel.co.uk so that we can give you an RMA number. 

DUSSEL LTD
75 Trafalgar Lane 
Unit 2
Edinburgh
EH6 4DQ
UNITED KINGDOM  

You can also email : support@dussel.co.uk for anything relating to your order.